You may have noticed a wrench icon appeared in your task bar, as shown below. This icon is a handy way of getting in touch with us or submitting a support request e-mail.
If you click on the icon, a context menu will appear as such below.
The top two options will create an email in your email client with a pre-filled recipient and subject, a screenshot will also be attached if you select that option. If for example you have an error message on your screen, it would be greatly beneficial to us if you used the “Screenshot to eFS” option. Our contact information and hours also appears, along with a link to our website.